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A strong password gives you a strong defense against hackers. The L0ng3rTh3pA55w0rD is, the stronger it is. Mix in numbers and symbols. Make it tough! You can change your AOL password whenever and as often as you'd like.
- Go to My Account and sign in with your master Username and password.
- Type the answer to your Account Security Question and click Continue.
- Under Username Options, click Manage My Usernames.
- Scroll down to the Additional Screen Names table. In the Password column, click the Change link that corresponds to the Username for which you want to change the password.
- Under Change Password, type your new password. Next, type your new password again to Confirm Password.
- Click Save.
Forgot your password? No worries! If you've forgotten the password for your AOL Mail account, follow the steps below to reset your account with a new password.
- Visit i.aol.com.
- On the Sign In screen, under the Password box, click the Forgot Password? link.
- Enter your AOL Username or email address in the Username or Email field.
- Click Next
- We'll need to verify that this account belongs to you. Click one of the headings below depending on the confirmation option you choose.
1. Click Next. You will receive an email on your recovery email address with instructions to reset the password.
2. Click Close.
3. Log into your recovery email address.
4. Locate the email titled Request to reset your password and open it.
5. Click the Reset Password button.
6. Type in your new password and click Save.
2. Click Close.
3. Log into your recovery email address.
4. Locate the email titled Request to reset your password and open it.
5. Click the Reset Password button.
6. Type in your new password and click Save.
Note: In some cases you may be asked to choose an additional option. If you need further assistance, please call AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.
1. Enter the recovery phone number that is listed on your account and click Next.
2. Select either Text or Call depending on your preference. Depending on the option that you choose here, you'll either receive the verification code by text message or call.
3. Type in the code you received into Enter Code box and click Next.
2. Select either Text or Call depending on your preference. Depending on the option that you choose here, you'll either receive the verification code by text message or call.
3. Type in the code you received into Enter Code box and click Next.
4. Type in your new password and click Save.
Note: In some cases you may be asked to choose an additional option. If you need further assistance, please call AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.
1. Click Try another verification options.
2. Click Answer security question and verify profile information.
3. Fill in the forms with your profile information and click Next.
4. Type in your new password and click Save.
2. Click Answer security question and verify profile information.
3. Fill in the forms with your profile information and click Next.
4. Type in your new password and click Save.
Note: In some cases you may be asked to choose an additional option. If you need further assistance, please call AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.
1. Click Verify payment information.
2. Fill in the forms with your payment information and click Next.
3. Type in your new password and click Save.
Note: In some cases you may be asked to choose an additional option. If you need further assistance, please call AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.
2. Fill in the forms with your payment information and click Next.
3. Type in your new password and click Save.
Note: In some cases you may be asked to choose an additional option. If you need further assistance, please call AOL Customer Support Team at 1-800-827-6364 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET.
Note: If another window pops up asking for your name, age, etc., don't be alarmed! If it's been a while since you last updated your account profile, we may take this opportunity to ask you to fill out any information we currently don't have on file.
- Your password must be within 8 - 16 characters.
- Your password can be a combination of upper and lower case letters, numbers, and special characters (e.g., #, @, and &).
- Your password is case-sensitive.
- One password strategy is to base the password on a sentence, using the first letter or number of each word to create your password. (E.g., "I own a 68 red ford mustang!" Your password might be "Ioa68rfm!".
- Do not use common or easily guessed words in your password (e.g., first and last name, online identity, or words found in a dictionary).
- Each time you create a new password, try to make it fresh and unique. Reusing old passwords is not recommended as it is not the best way to keep your online information safe.
- Substitute numbers for letters and vice versa (o instead of 0, 1 instead of L, E instead of 3).
- Substitute words for numbers (five, nine).
- Combine both of the above (fiv3, n1ne).
- Use capitalization in random places (bLues, cluEs).
- Deliberately misspell words (Humptie Dumptie).
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